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Getting started

This guide assumes you've never used the app before. It walks through opening it, signing in, and finding your way around.

1. Open the app

Open your web browser and go to the app's address (your administrator will give you this — for example https://backup-audit.totlcom.com).

2. Sign in

The app uses your Microsoft 365 account — the same one you use for email. There is no separate password to remember.

  1. When you open the app, it sends you to the Microsoft sign-in page.
  2. Sign in as you normally do (including any two-step approval on your phone, if your organization uses it).
  3. You're returned to the app and land on the Dashboard.

If you see a "you don't have access" message, your account hasn't been granted access yet — ask your administrator.

3. Find your way around

Across the top of every screen is a menu. Click any item to go to that screen:

Menu item What it's for
Dashboard Your home screen — next run, last run, and any alerts.
Schedule Choose when the monthly report is sent.
Recipients Choose who receives it.
Reports Preview, send a test, or send now.
History A list of past runs and whether they succeeded.
Admin Setup screens — only visible to administrators.

4. Read the dashboard

The Dashboard shows:

  • A red banner at the top only if the last report run failed — it tells you what went wrong.
  • Next scheduled run — the day, time, and timezone the next report will send (or "No schedule yet" with a link to set one up).
  • Last run — the status, time, and device count of the most recent run.

Next steps