Managing recipients

Recipients are the people who receive the emailed report. This page shows how to add and remove them.

Add a recipient

1. In the top menu, click Recipients.
2. In the Email box, type the person's email address.
3. In the Field dropdown, choose how they receive it:
   • TO — a main recipient.
   • CC — copied.
   • BCC — copied privately (other recipients don't see this address).
4. Click Add.
5. The address appears in the list below, with its field shown in brackets, e.g. jane@totlcom.com (TO).

If the email isn't valid, you'll see a short error and nothing is added — fix the address and click Add again. Adding the exact same address in the same field twice does nothing (no duplicates).

Remove a recipient

1. Find the person in the list.
2. Click Remove on their row.
3. A confirmation box asks "Remove this recipient?" — click OK to confirm (or Cancel to keep them).

Who reports are sent from

Reports always come from one fixed shared mailbox (for example reports@totlcom.com), set by your administrator. You can change who receives reports here, but not who they're sent from.

You need at least one TO recipient

A report can't be sent with an empty TO list. If you remove everyone, add at least one TO recipient before the next run (a manual Run now will otherwise report that no recipients are configured).